Close

Search

Surrey Showroom
Showroom Information
115 - 8381 128 Street
Surrey, BC V3W 4G1
Mon - Fri: 8:00 AM - 5:30 PM
Sat: 9:00 AM - 5:30 PM
Sun: Closed

Privacy Policy

Capital Tile & Stone Ltd. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.capitaltiles.ca

PERSONAL INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with our site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type,
    Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including your name, billing address, shipping address, payment information (including  credit card numbers), email address, and phone number. We refer to this
information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are  talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you; Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential  risk and fraud (in particular, your IP address), and more generally to improve  and optimize our Site (for example, by generating analytics about how our  customers browse and interact with the Site, and to assess the success of our  marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your  Personal Information, as described above. For example, We use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with  applicable laws and regulations, to respond to a subpoena, search warrant, or  other lawful requests for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices  when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through our site, we will maintain your Order Information for our records unless and until you ask us to delete this  information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Contact us for more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@capitaltiles.ca or by mail using the details provided below:

115 – 8381 128 Street, Surrey BC, Canada V3W 4G1

Back to Top
Product has been added to your cart